What is the difference between a degraded and a crashed volume?
A degraded volume has lost redundancy but is still intact and accessible: you repair it by replacing the failed drive. A crashed volume has lost more drives than its redundancy allowed, so it can no longer be self-repaired and the data may need to be restored from backup or recovered. Degraded is fixable; crashed is a recovery situation.
Last verified July 22, 2026 · 2 official sources checked Updated
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These two states sound similar but mean very different things for your data. Knowing which you are in decides your next move.
Degraded
A degraded volume has lost its redundancy but not its data. In a RAID 5 / SHR array, one drive has failed; the array keeps running from parity and your files are still fully accessible. It is fixable: insert a replacement drive and run Repair, and the array rebuilds back to full protection. The catch is that while degraded, a single-parity array has no further fault tolerance: a second failure before you repair pushes it to crashed.
Crashed
A crashed volume has lost more drives than its redundancy could cover (e.g. two drives in a RAID 5). The array can no longer reconstruct the missing data, so it cannot be self-repaired. The data is not necessarily gone, but recovering it means restoring from backup or, for critical data with no backup, professional recovery.
What to do in each case
- Degraded: act promptly; replace the failed drive and repair before a second failure.
- Crashed: stop writing, do not reinitialize, and move to backup restore or recovery.
The practical lesson: repair a degraded array quickly, and use RAID 6 / SHR-2 on large arrays so a single extra failure does not mean a crash. Replace failed drives with CMR NAS drives; the table lists options.
Drives that solve this
Live Amazon.ca prices in CAD, ranked by price per terabyte. The Recording column is verified against manufacturer documentation. Prices checked
| Model | Capacity | Recording | Price | CA$/raw TB | |
|---|---|---|---|---|---|
![]() Seagate Exos X22 22TB SATA 6Gb/s 7200RPM 3.5" Enterprise Hard Drive - ST22000NM001ENewbest price per TB CMR recording, SATA enterprise drive Amazon.ca · sold by ServerPartDeals · one bare internal drive; shipping and taxes not included · checked Oct 7, 2026CA$1,108Buy on Amazon | 22 TB | CMR ✓ | CA$1,108 | CA$50.38/TB | Buy on Amazon |
![]() Seagate IronWolf Pro 32TB Enterprise NAS Internal HDD Hard Drive – CMR 3.5 Inch SATA 6Gb/s 7200 RPM 512MB Cache for RAID Network Attached Storage, Rescue Services (ST32000NTZ00)New CMR recording, SATA NAS drive rated for 24/7 use Amazon.ca · sold by THEKEYKEY · one bare internal drive; shipping and taxes not included · checked Oct 7, 2026CA$1,740Buy on Amazon | 32 TB | CMR ✓ | CA$1,740 | CA$54.37/TB | Buy on Amazon |
![]() Seagate Exos M 28TB Enterprise Internal Hard Drive HDD - 3.5in 6GB/s SATA 7200RPM 2.5M MTBF (ST28000NM003K)New CMR recording, SATA enterprise drive Amazon.ca · sold by Amazon.ca · one bare internal drive; shipping and taxes not included · checked Oct 7, 2026CA$1,543Buy on Amazon | 28 TB | CMR ✓ | CA$1,543 | CA$55.11/TB | Buy on Amazon |
![]() Seagate IronWolf 10TB NAS Internal Hard Drive HDD – CMR 3.5 Inch SATA 6Gb/s 7200 RPM 256MB Cache for RAID Network Attached Storage (ST10000VN0008) (ST10000VNZ008/N0008)New CMR recording, SATA NAS drive rated for 24/7 use Amazon.ca · sold by Deals2You · one bare internal drive; shipping and taxes not included · checked Oct 7, 2026CA$579Buy on Amazon | 10 TB | CMR ✓ | CA$579 | CA$57.91/TB | Buy on Amazon |
![]() Seagate Exos X24 ST20000NM002H 20TBNew CMR recording, SATA enterprise drive Amazon.ca · sold by THEKEYKEY · one bare internal drive; shipping and taxes not included · checked Oct 7, 2026CA$1,165Buy on Amazon | 20 TB | CMR ✓ | CA$1,165 | CA$58.25/TB | Buy on Amazon |
![]() Western Digital HUH721212ALE604 12TB Ultrastar DC HC520 SATA HDD - 7200 RPM Class, SATA 6 Gb/s, 256MB Cache, 3.5"New CMR recording, SATA enterprise drive Amazon.ca · sold by Seller_King · one bare internal drive; shipping and taxes not included · checked Oct 7, 2026CA$699Buy on Amazon | 12 TB | CMR ✓ | CA$699 | CA$58.25/TB | Buy on Amazon |
![]() Seagate Exos X24 24TB Enterprise Internal Hard Drive HDD - 6GB/s SATA 7200RPM 2.5M MTBF (ST24000NM002H)New CMR recording, SATA enterprise drive Amazon.ca · sold by THEKEYKEY · one bare internal drive; shipping and taxes not included · checked Oct 7, 2026CA$1,400Buy on Amazon | 24 TB | CMR ✓ | CA$1,400 | CA$58.33/TB | Buy on Amazon |
![]() Toshiba N300 PRO 8TB Large-Sized Business NAS (up to 24 Bays) 3.5-Inch Internal Hard Drive - Up to 300 TB/Year Workload Rate CMR SATA 6 GB/s 7200 RPM 512 MB Cache - HDWG780XZSTBNew CMR recording, SATA NAS drive rated for 24/7 use Amazon.ca · sold by HYPER MEGA Electronics · one bare internal drive; shipping and taxes not included · checked Oct 7, 2026CA$480Buy on Amazon | 8 TB | CMR ✓ | CA$480 | CA$60.00/TB | Buy on Amazon |
![]() Seagate IronWolf Pro 20TB Enterprise NAS Internal HDD Hard Drive – CMR 3.5 Inch SATA 6Gb/s 7200 RPM 256MB Cache for RAID Network Attached Storage, Rescue Services (ST20000NTZ01/ST20000NT001)New CMR recording, SATA NAS drive rated for 24/7 use Amazon.ca · sold by THEKEYKEY · one bare internal drive; shipping and taxes not included · checked Oct 7, 2026CA$1,235Buy on Amazon | 20 TB | CMR ✓ | CA$1,235 | CA$61.75/TB | Buy on Amazon |
![]() Western Digital 22TB WD Red Pro NAS Internal Hard Drive HDD - 7200 RPM, SATA 6 Gb/s, CMR, 512 MB Cache, 3.5" - WD221KFGXNew CMR recording, SATA NAS drive rated for 24/7 use Amazon.ca · sold by Deals2You · one bare internal drive; shipping and taxes not included · checked Oct 7, 2026CA$1,400Buy on Amazon | 22 TB | CMR ✓ | CA$1,400 | CA$63.64/TB | Buy on Amazon |
Related questions
Sources
Every technical claim on this page is checked against manufacturer and standards documentation. Dates are when each source was last reviewed.
- Synology KB: What can I do when the storage pool crashes (checked 2026-07-22)
- Synology KB: Repair a Storage Pool (checked 2026-07-22)









