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Why is the Repair option not showing in Synology Storage Manager?

In short · as of July 22, 2026

Repair usually appears only when the pool is degraded and a suitable replacement drive is installed and recognised. Common causes for a missing Repair option: the new drive is smaller than the failed one, it is not fully seated or recognised, the pool has crashed rather than degraded, or the drive needs to be deactivated/initialised first.

Last verified July 22, 2026 · 2 official sources checked Updated

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The Repair action in Storage Manager appears when Synology can rebuild a degraded pool onto a valid replacement drive. If it is greyed out or missing, work through these causes.

The replacement drive is too small

The new drive must be at least as large as the drive it replaces. A smaller drive cannot rebuild the pool, so Repair will not offer it. Check the exact capacities.

The drive is not recognised

Reseat the drive and confirm it shows as healthy in Storage Manager's HDD/SSD view. A drive that is not detected, or flagged with errors, cannot be selected for repair. On 2025 Synology models, also confirm your DSM version permits the drive (DSM 7.3 restored third-party HDD support).

The pool is crashed, not degraded

Repair only works on a degraded pool — one that lost redundancy but is still intact. If too many drives failed and the pool crashed, Repair is not available because there is no longer enough data to rebuild from; the path there is data recovery, not repair. Check whether Storage Manager says degraded or crashed.

The drive needs deactivating first

Sometimes a drive must be deactivated in Storage Manager before the pool will accept a replacement in that slot. Follow Synology's storage-pool repair steps in order. If Repair still will not appear on a genuinely degraded pool with a valid, recognised, large-enough CMR drive, contact Synology support before doing anything that writes to the pool.

Drives that solve this

Live Amazon.ca prices in CAD, ranked by price per terabyte. The Recording column is verified against manufacturer documentation.

ModelCapacityRecordingPricePrice per TB
HGST, a Western Digital Company Ultrastar HE8 8000GB 128MB 7200RPM SATA Ultra 512E ISE 128MB Cache 3.5-Inch Internal Bare or OEM Drives 0F23267best price per TB8 TBCMR ✓CA$177CA$22.19/TBOn Amazon.ca
HGST Ultrastar He8 HUH728080AL5204 8 TB 3.5" Internal Hard Drive8 TBCMR ✓CA$207CA$25.93/TBOn Amazon.ca
Seagate Exos ST28000NM001C 28TB 7200 RPM SATA 6Gb/s 512e 3.5in Enterprise Hard Drive (Renewed)28 TBCMR ✓CA$1,120CA$40.00/TBOn Amazon.ca
Seagate Exos 26TB Internal Hard Drive HDD - 3.5 in CMR SATA 6Gb/s, 7200 RPM, 512MB Cache, 2.5M MTBF (ST26000NM000C) (Renewed)26 TBCMR ✓CA$1,102CA$42.40/TBOn Amazon.ca
Seagate IronWolf Pro 3.5-inch 16TB Internal Hard Disk HDD CMR 3.5-inch Data Recovery ST16000NT001 PC 6Gb/s 256MB 7200rpm 24-Hour Operation16 TBCMR ✓CA$740CA$46.24/TBOn Amazon.ca
Seagate IronWolf Pro 16TB Enterprise NAS Internal HDD Hard Drive – CMR 3.5 Inch SATA 6Gb/s 7200 RPM 256MB Cache for RAID Network Attached Storage, Rescue Services (ST16000NTZ01/ST16000NT001)16 TBCMR ✓CA$750CA$46.87/TBOn Amazon.ca
Seagate Exos 22TB SATA HDD 6Gb/s 7200RPM 3.5-inch Enterprise Hard Drive (ST22000NM000C) (Renewed)22 TBCMR ✓CA$1,061CA$48.22/TBOn Amazon.ca
Seagate IronWolf Pro 24TB Enterprise NAS Internal HDD Hard Drive – CMR 3.5 Inch SATA 6Gb/s 7200 RPM 512MB Cache for RAID Network Attached Storage, Rescue Services (ST24000NT002)24 TBCMR ✓CA$1,190CA$49.58/TBOn Amazon.ca
Seagate IronWolf Pro 20TB Enterprise NAS Internal HDD Hard Drive – CMR 3.5 Inch SATA 6Gb/s 7200 RPM 256MB Cache for RAID Network Attached Storage, Rescue Services (ST20000NTZ01/ST20000NT001)20 TBCMR ✓CA$995CA$49.75/TBOn Amazon.ca
Seagate IronWolf Pro 32TB Enterprise NAS Internal HDD Hard Drive – CMR 3.5 Inch SATA 6Gb/s 7200 RPM 512MB Cache for RAID Network Attached Storage, Rescue Services - (ST32000NTZ00)32 TBCMR ✓CA$1,605CA$50.16/TBOn Amazon.ca

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Every technical claim on this page is checked against manufacturer and standards documentation. Dates are when each source was last reviewed.