Why is the Repair option not showing in Synology Storage Manager?
Repair usually appears only when the pool is degraded and a suitable replacement drive is installed and recognised. Common causes for a missing Repair option: the new drive is smaller than the failed one, it is not fully seated or recognised, the pool has crashed rather than degraded, or the drive needs to be deactivated/initialised first.
Last verified July 22, 2026 · 2 official sources checked Updated
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The Repair action in Storage Manager appears when Synology can rebuild a degraded pool onto a valid replacement drive. If it is greyed out or missing, work through these causes.
The replacement drive is too small
The new drive must be at least as large as the drive it replaces. A smaller drive cannot rebuild the pool, so Repair will not offer it. Check the exact capacities.
The drive is not recognised
Reseat the drive and confirm it shows as healthy in Storage Manager's HDD/SSD view. A drive that is not detected, or flagged with errors, cannot be selected for repair. On 2025 Synology models, also confirm your DSM version permits the drive (DSM 7.3 restored third-party HDD support).
The pool is crashed, not degraded
Repair only works on a degraded pool: one that lost redundancy but is still intact. If too many drives failed and the pool crashed, Repair is not available because there is no longer enough data to rebuild from; the path there is data recovery, not repair. Check whether Storage Manager says degraded or crashed.
The drive needs deactivating first
Sometimes a drive must be deactivated in Storage Manager before the pool will accept a replacement in that slot. Follow Synology's storage-pool repair steps in order. If Repair still will not appear on a genuinely degraded pool with a valid, recognised, large-enough CMR drive, contact Synology support before doing anything that writes to the pool.
Drives that solve this
Live Amazon.ca prices in CAD, ranked by price per terabyte. The Recording column is verified against manufacturer documentation. Prices checked
| Model | Capacity | Recording | Price | CA$/raw TB | |
|---|---|---|---|---|---|
![]() Seagate Exos X22 22TB SATA 6Gb/s 7200RPM 3.5" Enterprise Hard Drive - ST22000NM001ENewbest price per TB CMR recording, SATA enterprise drive Amazon.ca · sold by ServerPartDeals · one bare internal drive; shipping and taxes not included · checked Oct 7, 2026CA$1,108Buy on Amazon | 22 TB | CMR ✓ | CA$1,108 | CA$50.38/TB | Buy on Amazon |
![]() Seagate IronWolf Pro 32TB Enterprise NAS Internal HDD Hard Drive – CMR 3.5 Inch SATA 6Gb/s 7200 RPM 512MB Cache for RAID Network Attached Storage, Rescue Services (ST32000NTZ00)New CMR recording, SATA NAS drive rated for 24/7 use Amazon.ca · sold by THEKEYKEY · one bare internal drive; shipping and taxes not included · checked Oct 7, 2026CA$1,740Buy on Amazon | 32 TB | CMR ✓ | CA$1,740 | CA$54.37/TB | Buy on Amazon |
![]() Seagate Exos M 28TB Enterprise Internal Hard Drive HDD - 3.5in 6GB/s SATA 7200RPM 2.5M MTBF (ST28000NM003K)New CMR recording, SATA enterprise drive Amazon.ca · sold by Amazon.ca · one bare internal drive; shipping and taxes not included · checked Oct 7, 2026CA$1,543Buy on Amazon | 28 TB | CMR ✓ | CA$1,543 | CA$55.11/TB | Buy on Amazon |
![]() Seagate IronWolf 10TB NAS Internal Hard Drive HDD – CMR 3.5 Inch SATA 6Gb/s 7200 RPM 256MB Cache for RAID Network Attached Storage (ST10000VN0008) (ST10000VNZ008/N0008)New CMR recording, SATA NAS drive rated for 24/7 use Amazon.ca · sold by Deals2You · one bare internal drive; shipping and taxes not included · checked Oct 7, 2026CA$579Buy on Amazon | 10 TB | CMR ✓ | CA$579 | CA$57.91/TB | Buy on Amazon |
![]() Seagate Exos X24 ST20000NM002H 20TBNew CMR recording, SATA enterprise drive Amazon.ca · sold by THEKEYKEY · one bare internal drive; shipping and taxes not included · checked Oct 7, 2026CA$1,165Buy on Amazon | 20 TB | CMR ✓ | CA$1,165 | CA$58.25/TB | Buy on Amazon |
![]() Western Digital HUH721212ALE604 12TB Ultrastar DC HC520 SATA HDD - 7200 RPM Class, SATA 6 Gb/s, 256MB Cache, 3.5"New CMR recording, SATA enterprise drive Amazon.ca · sold by Seller_King · one bare internal drive; shipping and taxes not included · checked Oct 7, 2026CA$699Buy on Amazon | 12 TB | CMR ✓ | CA$699 | CA$58.25/TB | Buy on Amazon |
![]() Seagate Exos X24 24TB Enterprise Internal Hard Drive HDD - 6GB/s SATA 7200RPM 2.5M MTBF (ST24000NM002H)New CMR recording, SATA enterprise drive Amazon.ca · sold by THEKEYKEY · one bare internal drive; shipping and taxes not included · checked Oct 7, 2026CA$1,400Buy on Amazon | 24 TB | CMR ✓ | CA$1,400 | CA$58.33/TB | Buy on Amazon |
![]() Toshiba N300 PRO 8TB Large-Sized Business NAS (up to 24 Bays) 3.5-Inch Internal Hard Drive - Up to 300 TB/Year Workload Rate CMR SATA 6 GB/s 7200 RPM 512 MB Cache - HDWG780XZSTBNew CMR recording, SATA NAS drive rated for 24/7 use Amazon.ca · sold by HYPER MEGA Electronics · one bare internal drive; shipping and taxes not included · checked Oct 7, 2026CA$480Buy on Amazon | 8 TB | CMR ✓ | CA$480 | CA$60.00/TB | Buy on Amazon |
![]() Seagate IronWolf Pro 20TB Enterprise NAS Internal HDD Hard Drive – CMR 3.5 Inch SATA 6Gb/s 7200 RPM 256MB Cache for RAID Network Attached Storage, Rescue Services (ST20000NTZ01/ST20000NT001)New CMR recording, SATA NAS drive rated for 24/7 use Amazon.ca · sold by THEKEYKEY · one bare internal drive; shipping and taxes not included · checked Oct 7, 2026CA$1,235Buy on Amazon | 20 TB | CMR ✓ | CA$1,235 | CA$61.75/TB | Buy on Amazon |
![]() Western Digital 22TB WD Red Pro NAS Internal Hard Drive HDD - 7200 RPM, SATA 6 Gb/s, CMR, 512 MB Cache, 3.5" - WD221KFGXNew CMR recording, SATA NAS drive rated for 24/7 use Amazon.ca · sold by Deals2You · one bare internal drive; shipping and taxes not included · checked Oct 7, 2026CA$1,400Buy on Amazon | 22 TB | CMR ✓ | CA$1,400 | CA$63.64/TB | Buy on Amazon |
Related questions
Sources
Every technical claim on this page is checked against manufacturer and standards documentation. Dates are when each source was last reviewed.
- Synology KB: Repair a Storage Pool (checked 2026-07-22)
- Synology KB: What can I do when the storage pool crashes (checked 2026-07-22)









