Why did Windows 11 24H2 break my NAS connection?
Windows 11 version 24H2 requires SMB signing by default (both outbound and inbound on Pro, Enterprise and Education), and requiring signing also blocks guest access. A NAS configured for unsigned or guest access is refused. Fix it on the NAS: enable SMB signing and connect with a real account — don't disable signing on Windows.
Last verified July 22, 2026 · 2 official sources checked Updated
Windows 11 version 24H2 tightened SMB security, and that's why a NAS that worked for years suddenly stopped after the update. Two default changes are responsible.
1. SMB signing is now required
Per Microsoft: "Windows 11, version 24H2 Enterprise, Pro, and Education require both outbound and inbound SMB signing." SMB signing adds a tamper-proof signature to each message to block relay and spoofing attacks. If your NAS doesn't sign, the connection is refused, typically with STATUS_INVALID_SIGNATURE (0xc000a000). (Windows 11 24H2 Home doesn't require signing.)
2. Requiring signing also disables guest access
Microsoft notes that "requiring SMB signing also disables guest access to shares." So a NAS share set up for guest/anonymous access stops working the moment signing is required.
The secure fix (on the NAS)
- Enable SMB signing on the NAS (DSM: Control Panel → File Services → SMB → Advanced; update firmware first).
- Use a real user account with a password instead of guest access.
- Connect by hostname, ensure SMB2/3 is enabled, and prefer Kerberos over NTLM.
What not to do
Microsoft is explicit: "We don't recommend disabling SMB signing as a workaround for third-party servers." Disabling signing or enabling insecure guest logons on Windows reopens relay and ransomware exposure. Configure the NAS to meet the new baseline instead — and keep the data on it backed up.
Fix the connection, then protect the data
Once you can reach the NAS again, make sure the storage underneath it is sound — the right drives, healthy and backed up.
Related questions
Sources
Every technical claim on this page is checked against manufacturer and standards documentation. Dates are when each source was last reviewed.
- Microsoft Learn — Control SMB signing behavior (updated 2025-09-15) — checked 2026-07-22
- Microsoft Learn — Enable insecure guest logons in SMB2 and SMB3 (2025-08-13) — checked 2026-07-22